Privacy Statement


The LEAD Centre for Not for Profit Leadership (LEAD) is committed to protecting your privacy and developing technology that gives you a safe online experience. This Statement of Privacy applies to the LEAD Web site and governs data collection and usage. By using the LEAD website, you consent to the data practices described in this statement.

Collection of your Personal Information

LEAD collects personally identifiable information, such as your e-mail address, name, address or telephone number. LEAD also collects anonymous demographic information, which is not unique to you, such as your postal code, organisation, geographic location, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by LEAD. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by LEAD for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the LEAD Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through LEAD public message boards, this information may be collected and used by others. Note: LEAD does not read any of your private online communications.

LEAD encourages you to review the privacy statements of Websites you choose to link to from the LEAD website so that you can understand how those Websites collect, use and share your information. LEAD is not responsible for the privacy statements or other content on Websites outside of the LEAD and/or LEAD family of Web sites.

Use of your Personal Information

LEAD collects and uses your personal information to operate the LEAD Web site and deliver the services you have requested. LEAD also uses your personally identifiable information to inform you of other products, projects, programmes or services available from LEAD and its affiliates. LEAD may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

LEAD does not sell, rent or lease its customer lists to third parties. LEAD may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, LEAD may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, arrange for deliveries, accept payments or donations and operate the website. All such third parties are prohibited from using your personal information except to provide these services to LEAD, and they are required to maintain the confidentiality of your information.

LEAD does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

LEAD keeps track of the Website and pages our clients visit within LEAD, in order to determine what LEAD services are the most popular. This data is used to deliver customized content and advertising within LEAD to customers whose behaviour indicates that they are interested in a particular subject area.

The LEAD Website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LEAD or the site; (b) protect and defend the rights or property of LEAD; and, (c) act under exigent circumstances to protect the personal safety of users of LEAD, or the public.

Use of Cookies

The LEAD Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize LEAD pages, or register with LEAD site or services, a cookie helps LEAD to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same LEAD Web site, the information you previously provided can be retrieved, so you can easily use the LEAD features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the LEAD services or Web sites you visit.

Security of your Personal Information

LEAD secures your personal information from unauthorised access, use or disclosure. LEAD secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. When you provide your name and contact details via the sign up, register for training, or the contact form, the details you supply are not encrypted.

Changes to this Statement

LEAD will occasionally update this Statement of Privacy to reflect company and customer feedback. LEAD encourages you to periodically review this Statement to be informed of how LEAD is protecting your information.

Contact Information

LEAD welcomes your comments regarding this Statement of Privacy. If you believe that LEAD has not adhered to this Statement, please contact LEAD via this website. We will use commercially reasonable efforts to promptly determine and remedy the problem.